Items shipped from https://erisstore.bigcartel.com/  can be returned within 10 days of delivery, with some exceptions:

• To determine if a product sold by Eris-Store  has a longer return timeline, locate the product type below. If the product type isn't listed or doesn't state another returns time frame, our standard 10-day return policy applies.
• Products that cannot be return must be products that are damaged , or products that have passed the 10 day return time frame , we will request photo and video of the product on and off working and we will determine if the product is good to return.
• For more details about returning certain products and refounding certain order ( if your kid accidentally ordered or any case scenario similar to that) you can always contact and send an email from the contact page. We will answer quickly and you will be provided with an operator in which you will be given the operator's phone number. The only forms of communication with the operator will be through WhatsApp or Telegram social media and it will happen by TEXT. Only big orders or odd orders in which the refound is requested will be given a communication form of voice call.
• We will provide you with a solution no matter the case and everything will be direct and fast.
• Thank you for visiting us and we hope you get the best experience in our store.

• Whatever you do , do it 100%.